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Frequently Asked Questions

DELIVERY

What Delivery Methods Are Available?

We will be delivering your products either by mail or through a courier service as needed.

Do You Ship Internationally?

Not at the initial level, but we hope to export soon

How Long Will It Take To Get My Package?

If the item you order is available at the moment, as it normally happens, the delivery will take place between 3 to 7 days.

PAYMENT

What Payment Methods Are Accepted?

We accept both card payments and cash payments. And Cash On Delivery as well, for your convenience.

Is Buying On-Line Safe?

Buying online mainly depends on the parties related to the transaction. For your convenience we provide you Cash On Delivery service.

Order & Retunrs

How do I place an Order?

It's so easy. You can register on door.lk and build up an account. You can choose a product and put it into your cart. Then you can purchase it when needed. You can add items to the wish list too.

How Can I Cancel Or Change My Order?

You can edit your shopping cart, add items or remove from it.

Do I need an account to place an order?

You don't necessarily need an account to place an order, but we recommend to build up an account for the convenience of both parties. And our registered members will receive special discounts and offers time to time.

How Do I Track My Order?

You can track your order using the order tracking tab on the top of the home page.

How Can I Return a Product?

You can return a product if you are not satisfied with it, under some conditions. Please refer to the return tab for more.
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